Collection Section Head

About the Job

Collection Process

  • Follow up daily during the collection period with Business Developers & Distributors the collection of the financial claims to ensure collection targets are achieved & resolve any issues escalated from the branch.
  • Ensure Collection targets are achieved on each collection period(s) monthly & resolve any issue escalated.
  • Review customers with cash overdue to suggest decreasing their credit limits to save the company financially.
  • Visit different branches which have bad collection performance to revise collection actions taken to set correction action in line with the sales team.
  • Visit key customers who have big problems/delays in the collection to resolve these issues & revise collection cycle with customers.
  • Follow-up & analyze deeply the increase in credit limits or special cases for collection to take action & escalate to concerned managers

Returned cheques

  • Review the purchase volume for customers as per IMS reports compared with their credit limits at the company in order to define the financial risks for dealing with them.
  • Follow up daily with sales teams to determine the collection status of returned cheques from customers on the agreed time in order to achieve the collection targets of returned / uncollected cheques.
  • Review returned cheques volume & their collection rate per branch, area in order provide National Sales Manager with data in order to be reviewed with the Sales & Branch Managers.
  • Analyze all returned cheques from customers who have a delay in the collection to take appropriate action/s ( substitution, transfer to the legal section or escalate to concerned managers)

Other Tasks

  • Develop frequent reports to be submitted to the direct manager to reveal achieved versus planned objectives.
  • Follow the instructions, requirements of the quality, safety and occupational health, the environment and road safety management system
  • Perform any other assigned tasks as required by the direct manager within the same level of responsibility.

People Management Responsibilities:

Performs all Management responsibilities to lead & Motivate own staff to ensure high morale and attainment of operational objectives by ensuring:

  • Employees have clear job objectives and challenging targets.
  • Employees receive appropriate coaching, learning & development.
  • Appropriate staffing of the department to ensure workload balance and high productivity.
  • Appropriate compensation and rewards motivate and recognize top performance-based
  • on actual performance and compliance with the company business conduct standards.
  • Maintains two-way communication.

Bayt

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